Payment Methods Policy

At Agroze, we prioritize customer convenience and transaction safety. This Payment Methods Policy outlines the various payment options and security protocols in place to ensure a smooth and reliable shopping experience on our platform. Whether you’re shopping for spices, grocery products, or FMCG items, we offer flexible payment options tailored for both retail and wholesale customers.

Accepted Payment Methods

We support the following payment modes:

• Credit & Debit Cards: All major cards including Visa, MasterCard, RuPay, and American Express are accepted.
• Net Banking: Direct payment through your preferred bank’s net banking portal.
• UPI Payments: Fast and easy payments using Google Pay, PhonePe, Paytm, BHIM, and other UPI-enabled apps.
• Wallets: Select digital wallets may be supported during checkout (availability based on payment gateway).
• Cash on Delivery (COD): Available for select pin codes and order values. COD charges may apply.

Secure Transactions

We take utmost care to protect your financial information:

• All transactions are encrypted with SSL (Secure Socket Layer) for data safety.
• We do not store any card details on our servers. Payments are processed via trusted third-party gateways compliant with PCI-DSS standards.
• Your payment data is confidential and protected against unauthorized access.

Payment Confirmation

Upon successful payment, you will receive a confirmation via email or SMS along with your order summary and invoice. If you do not receive confirmation, please contact our support team immediately.

Failed Transactions

• If your transaction fails and the amount is debited, it will be automatically refunded within 5-7 business days.
• For assistance with failed transactions, kindly share your transaction ID with our support team.

Policy Modifications

Agroze reserves the right to update this Payment Methods Policy as needed to accommodate new technologies, payment methods, or compliance requirements. We encourage customers to review this page periodically for the latest updates.

Need Help?

For any payment-related queries or concerns, reach out to us:

• Email – arutchelvan95@gmail.com
• WhatsApp and call – +91 9524529536

Thank you for shopping with Agroze – Quality Products, Trusted Payments!