All orders are processed within 1–2 business days (excluding weekends and public holidays) after payment confirmation. If there are any delays due to unforeseen circumstances, customers will be promptly informed.
We provide multiple shipping options, including standard and expedited delivery. Customers can choose the preferred method during checkout based on their location and urgency.
Please note that these are estimated timelines and may vary due to logistics issues, weather, or other unforeseen delays.
Shipping costs are calculated based on the delivery location and displayed at checkout. We may offer free shipping for orders above a certain value, as mentioned during ongoing promotions. Additional charges may apply for remote or out-of-service areas.
Although we make every effort to deliver orders on time, factors such as natural disasters, strikes, lockdowns, or incorrect address details may lead to delays. In such cases, we will keep you informed via email or WhatsApp.
If your package appears lost or undelivered, please contact our support team immediately for assistance.
If delivery fails due to an incorrect address or recipient unavailability, courier partners usually make one or two more attempts. If the parcel is returned to us, we will reach out to arrange redelivery. Additional shipping charges may apply.
Currently, we only ship within India. Plans are in place to expand our delivery services internationally in the near future. Stay updated through our website or social media channels.
If you receive a damaged product, please take clear photos of the package and product and contact us within 24–48 hours of delivery. Based on the situation and availability, we will provide a replacement or refund. For lost packages, we will coordinate with the courier partner to resolve the issue.
Please refer to our Return & Refund Policy for detailed instructions regarding returns, replacements, and refund eligibility.
If you have any questions regarding your order or shipping status, feel free to contact us:
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Agroze is all about ONLY “100% Export Quality” food products. We do Agroze food products as wholesale, retail, exports/imports. Agroze is a Trademark (R) (registered/approved) branded company to provide best export quality food products to customers.
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